Q

Signs that your hot water tank is not working properly

A.

You may get less hot water flow than normal, the water won’t be as hot or you may start hearing a purculating sound coming from the tank, tank is leaking from the bottom. These are signs a breakdown is coming, and the tank should be replaced.

Q

How can I extend the life of my water heater?

A.

The best thing that you can do on your own is to drain the tank at least once every six months, though you may want to call a professional if your water heater is an older model.

Q

How long should my water heater last?

A.

A average hot water tank is expected to last 7-11 years, and if you are getting close to the 10 year mark you should look at replacing it before your tank ruptures, especially if there is no floor drain within 4 feet of the tank.

Q

Do I have to use a low flow toilet?

A.

All toilets are now low-flow, and we recommend Toto toilets, as this product is quality built and has the unique feature of the powerful siphon jet and glazed trap way which creates optimized solid waste removal, thus no need for double flushing, which saves on your water bill.

Q

Are you available in an emergency?

A.

Our 24 hour emergency service line is ready to take your call, day or night. We know that a plumbing emergency is bad enough on its own, and we offer very affordable prices for our emergency services.

Q

Do you only do large projects?

A.

Our motto is “No job too small”, so we will take on any plumbing task that needs to be done. If you have a problem, don’t hesitate to call and see what we can do for you.

Q

How can I reduce drain clogs?

A.

Don’t pour grease from cooking down your kitchen sink, triple ply toilet paper or paper towel should not be used in the toilet. Liquid drain cleaner rarely has an positive effect and can cause damage to the pipes.

Q

What should I do before the plumber arrives?

A.

Be sure to clear a path to the trouble area. This means removing any items that might be under a sink and pushing obstacles out of the way. The quicker we can get to the problem, the faster we leave and the less you pay in labor costs.

Q

What work do you guarantee?

A.

All of the products that we use have a manufacturer’s warranty, and on top of that we offer a 100% guarantee on all parts and labour for 1 year. If you hire us, we will work tirelessly to exceed your expectations.